Safety

What Fitalthy does, and what it refuses to do

Most health apps hide this on a legal page. We put it in the navigation, because the refusals are the product. An app that will happily tell a frightened person at 2am what disease they have is not a safer version of a doctor — it is a more confident version of a rumour.

The one sentence that matters

Fitalthy explains and remembers medical documents. It does not diagnose, and it does not treat.

It will tell you that a value is called haemoglobin, that it measures the oxygen-carrying protein in blood, and that your own laboratory printed a range of 13 to 17 beside it. It will not tell you that 11.2 means anaemia. It will not tell you to take iron. Ask it directly and it will still not do it — not because it is being coy, but because the code does not contain a path to that answer, and a test in this repository fails if one appears.

In practice

Where exactly the line falls

It will

Name and explain every value

What the test measures, in plain Urdu or English, at a reading level a person who left school at fourteen can use.

It will

Repeat your lab's own range

Reference ranges differ between laboratories and between machines. Fitalthy shows you the one printed on your paper, attributed to your lab — never a range of its own.

It will

Show you movement over time

The same value across several reports, drawn as a line. A number that is drifting is a fact about your reports, not an interpretation of them.

It will

Help you write questions

The questions this report makes worth asking a doctor — which is a way of getting you to the right answer rather than pretending to be it.

It will not

Say a result is normal or abnormal

Not "slightly high", not "nothing to worry about", not "within range". A reassurance that turns out to be wrong is the most dangerous thing a health app can produce.

It will not

Name a condition

Not as a possibility, not as a list, not as "this can sometimes indicate". Differential diagnosis is a clinical act.

It will not

Recommend or adjust a medicine

No drug names, no doses, no "you could try". Including the ones you could buy over a counter without anyone asking.

It will not

Handle an emergency as a conversation

Describe chest pain, one-sided weakness or a child who cannot breathe, and the app stops explaining and gives you your province's ambulance number.

Doctors

How somebody becomes a doctor on Fitalthy

Five checks, and then a person. An uploaded certificate is a picture of a certificate, and no picture gets anybody listed.

1 · Licence number

Recorded as issued, not retyped from memory.

2 · Issuing authority

Matched to that authority's own official register.

3 · Still valid

Expiry checked, and re-checked before the date on file arrives.

4 · The document

Reviewed — as corroboration, never as the proof itself.

5 · The same person

The name on the licence must be the name on the account.

6 · A human looks them up

A reviewer cannot approve a profile without recording which register they searched and what it returned. That record is kept.

Your data

Four commitments, stated plainly enough to be held to

We do not sell health data

Not aggregated, not anonymised, not to insurers, not to pharmaceutical companies, not to advertisers. There is no version of this business that depends on it.

Cancelling deletes nothing

Stop paying and your records stay readable and exportable, and nobody in your family loses access. Holding a family's medical history hostage to a subscription would be indefensible.

You can take it all out

A full export of every document and every value, any time, without asking us.

Sharing is a decision you make

Records are shared with the family members you add, and with a doctor for a consultation you booked. Nobody else, ever, by default.

If any sentence on this page turns out not to be true, that is a bug, and we want to hear about it

Every claim here is meant to be checkable in the product, not in a policy document.

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